Privacy Policy

Privacy Policy for Lily Closet

At Lily Closet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or making a purchase.

1. Information We Collect

When you place an order through our website, we may collect certain personal details, including but not limited to:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

Additionally, when you browse our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, and operating system. This information helps us improve our website, services, and overall customer experience.

If you choose to subscribe to our newsletter or marketing communications, we may also use your email address to send updates about promotions, new arrivals, and special offers.

2. Consent

How We Obtain Your Consent

By providing personal information for the purpose of completing an order, arranging delivery, processing a payment, or handling a return, you consent to the collection and use of that information for those specific purposes.

If we request your information for additional purposes, such as marketing communications, we will either request your explicit consent or provide you with the option to decline.

Withdrawing Your Consent

You may withdraw your consent at any time. If you no longer wish to receive communications from us or want us to stop processing your information where consent is the legal basis, please contact us at:

Email: info@lily-closet.com

3. Disclosure of Information

We may disclose your personal information when required by law, regulation, court order, or governmental request. We may also disclose information if necessary to enforce our website policies, protect our rights, investigate fraud, or comply with legal obligations.

4. E-Commerce Platform

Lily Closet operates through a third-party e-commerce platform that enables us to offer products and services online. Personal information provided through our website may be securely stored and processed by our platform provider and trusted service partners.

These providers maintain industry-standard security measures designed to protect customer information from unauthorized access, misuse, or disclosure.

Payment Processing

Payments made through our website are processed by secure third-party payment providers. Payment details are encrypted and handled according to applicable payment security standards, including PCI-DSS requirements where applicable.

We do not store complete payment card details on our own servers.

5. Third-Party Services

To operate our business efficiently, we may use trusted third-party service providers for functions such as:

  • Payment processing

  • Shipping and logistics

  • Website hosting

  • Analytics and performance monitoring

  • Marketing and email communications

These providers only receive the information necessary to perform their services on our behalf.

Please note that third-party providers may operate in different countries and jurisdictions. As a result, your information may be subject to the laws and regulations of those jurisdictions.

When you leave our website or access third-party websites through links provided on our platform, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any external websites you visit.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Sensitive information transmitted through our website is protected using secure encryption technologies and industry-standard security practices. While no online transmission method can guarantee absolute security, we continuously work to maintain a high level of protection for your data.

7. Cookies

Our website uses cookies and similar technologies to improve functionality, enhance user experience, and analyze website performance.

Cookies may be used to:

  • Remember items in your shopping cart

  • Maintain your browsing session

  • Understand website traffic and visitor behavior

  • Improve website performance and usability

  • Personalize content and marketing efforts

Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may affect certain features and functionality of the website.

8. Age Requirements

By using this website, you confirm that you have reached the legal age of majority in your country, state, or region of residence, or that you have obtained the necessary consent from a parent or legal guardian if required.

We do not knowingly collect personal information from children without appropriate authorization.

9. Updates to This Privacy Policy

Lily Closet reserves the right to modify or update this Privacy Policy at any time. Any changes will become effective immediately upon publication on our website.

We encourage visitors to review this page periodically to stay informed about how we collect, use, and protect personal information.

If Lily Closet undergoes a merger, acquisition, sale, or transfer of assets, customer information may be transferred as part of that transaction, subject to applicable privacy laws and regulations.

Contact Us

If you have questions about this Privacy Policy, wish to access, correct, update, or delete your personal information, or would like additional information regarding our privacy practices, please contact us at:

Lily Closet
Email: info@lily-closet.com